Refund & Cancellation Policy
This policy explains billing, cancellation, and refunds for Lucky Calendar. Please review it before purchasing.
1. General Policy
Lucky Calendar Premium is offered as an auto-renewing subscription purchased through the Apple App Store or Google Play. Payments, cancellations, and refund decisions are handled under the rules of the store where you made the purchase. We do not receive your full payment-card details and generally cannot issue a store refund directly.
2. Subscription Plans and Price
Monthly and yearly Premium plans may be available. The price and billing currency displayed by the applicable store in your country or region at the time of confirmation are the final purchase terms. Prices may include local tax and may change in accordance with store rules.
3. Free Features
After signing in, free users can access basic daily forecast scores, event and diary features, a simplified personality view, and one detailed AI report for each eligible daily, weekly, and monthly period. Premium includes ongoing access to detailed daily, weekly, monthly, and yearly reports and other Premium-only features described in the App.
4. Automatic Renewal
1. Your subscription automatically renews for the same plan unless you cancel at least 24 hours before the current billing period ends.
2. The renewal price shown by the store at that time applies. Any notice required for a price change is provided under the store rules and applicable law.
3. The store charges your account according to its billing cycle.
5. How to Cancel
Cancel from the subscription settings for the App Store or Google Play.
On iPhone or iPad:
1. Open the Settings app.
2. Tap your name, then Subscriptions.
3. Select Lucky Calendar.
4. Tap Cancel Subscription.
On Android:
1. Open Google Play.
2. Tap your profile, then Payments & subscriptions > Subscriptions.
3. Select Lucky Calendar.
4. Tap Cancel subscription.
After cancellation, Premium normally remains available until the current paid period ends.
6. Refund Requests
Refund requests are reviewed by the store where the purchase was made, subject to its rules and applicable consumer law.
Apple App Store: submit a request at https://reportaproblem.apple.com/.
Google Play: use the Google Play refund process or contact Google Play support. The available process and time limit may depend on your country, purchase, and applicable law.
7. Refund Decisions
The applicable store makes the final refund decision. Circumstances such as an unauthorized or duplicate charge, an accidental purchase, or a material service failure may be considered under store rules and applicable law. Dissatisfaction with a forecast result does not by itself guarantee a refund because forecasts are entertainment content. Nothing in this policy limits any non-waivable consumer right available where you live.
8. Service Problems
If a technical problem prevents you from using Premium, contact kaiuncalendar.support@gmail.com. Include the device model, operating-system version, app version, and steps that reproduce the issue, but do not send a password or full payment-card number. We will investigate and, where appropriate, help you use the applicable store process.
9. Account Deletion and Billing
Deleting your Lucky Calendar account does not automatically cancel a store subscription. Cancel the subscription separately before deleting your account. Once the account is deleted, App data and Premium access tied to that account may no longer be available, even if time remains in the paid period. Any refund remains subject to the applicable store rules and law.
10. Contact
For subscription, cancellation, or refund questions, contact:
Lucky Calendar Team
Email: kaiuncalendar.support@gmail.com
For faster support, include the purchase date and store order number. Never send your password or full payment-card number.